AWS Marketplace Seller Terms and Conditions

AWS Marketplace is a digital catalog that allows AWS customers to find, test, and buy software that runs on AWS. As a seller on AWS Marketplace, it’s crucial to understand the terms and conditions that govern your participation. These terms outline your responsibilities, the rules for listing products, and the process for handling transactions. Here’s a comprehensive overview of what you need to know to ensure compliance and a smooth selling experience.

1. Acceptance of Terms To start selling on AWS Marketplace, you must agree to the AWS Marketplace Seller Agreement. This agreement is a legally binding contract between you (the seller) and AWS. It covers the terms of your participation, including how you will list and manage your products, and how transactions will be processed.

2. Listing Requirements When listing a product on AWS Marketplace, you must provide accurate and detailed information. This includes:

• Product Description: Clear and comprehensive details about the functionality, features, and benefits of the product.
• Pricing: Transparent pricing information, including any subscription models, usage-based charges, or additional fees.
• Support: Information on how customers can obtain support, including contact details and support hours.

3. Product Compliance Your product must comply with AWS’s technical requirements and policies. This includes ensuring that your product:

• Meets Security Standards: Adheres to AWS’s security and privacy standards to protect customer data.
• Works as Advertised: Functions correctly and reliably as described in your product listing.
• Complies with Legal Requirements: Adheres to all relevant laws and regulations.

4. Fees and Payments AWS Marketplace charges fees for listing and selling products. These fees may include:

• Listing Fees: Charges for listing your product on the marketplace.
• Transaction Fees: A percentage of the transaction amount, which AWS deducts before transferring funds to you.
• Service Fees: Fees for additional services such as marketing or premium placement.

Payments are typically made on a monthly basis, and AWS will provide detailed reports of transactions and fees.

5. Customer Transactions When a customer purchases your product, AWS handles the transaction process, including payment processing and invoicing. As a seller, you are responsible for:

• Order Fulfillment: Ensuring that the product is delivered to the customer as described.
• Customer Support: Providing timely and effective support to customers who have questions or issues.

6. Intellectual Property You retain ownership of the intellectual property rights in your product. However, by listing your product on AWS Marketplace, you grant AWS a license to use, reproduce, and distribute your product for the purposes of marketing and selling it on the marketplace.

7. Termination AWS reserves the right to terminate your participation in AWS Marketplace if you breach the terms of the seller agreement. Termination can occur for various reasons, including:

• Non-compliance: Failure to adhere to AWS’s policies or the seller agreement.
• Product Issues: Providing a product that does not meet the required standards or causes issues for customers.

8. Confidentiality Both you and AWS agree to keep certain information confidential. This includes:

• Customer Data: Any data or information about AWS customers that you may access during your participation.
• AWS Business Information: Any proprietary information about AWS’s business operations.

9. Dispute Resolution Any disputes arising from your participation in AWS Marketplace will be resolved in accordance with the terms outlined in the seller agreement. This may include arbitration or other dispute resolution mechanisms.

10. Amendments AWS reserves the right to modify the terms and conditions of the seller agreement. You will be notified of any changes, and your continued participation on AWS Marketplace will constitute acceptance of the revised terms.

Conclusion Selling on AWS Marketplace offers significant opportunities for reaching a global customer base and leveraging AWS’s infrastructure. However, it’s essential to adhere to the terms and conditions outlined above to ensure a successful and compliant selling experience. Understanding and following these terms will help you manage your listings effectively, handle transactions smoothly, and provide excellent service to your customers.