The Best Crypto Exchange in Canada: A Comprehensive Guide

“Is my crypto safe here?” That’s probably the first question you’ll ask when looking for a reliable crypto exchange. And in Canada, where regulations are strict, the competition for the best platform is fierce. But if you’re here for the best, you’re in the right place. We’ll get to the top pick soon, but first, let’s paint the landscape.

Canada has a unique regulatory framework when it comes to cryptocurrencies. The country has made significant strides in ensuring that exchanges operate with transparency and in compliance with local laws. But here’s the kicker – not all exchanges are created equal. There are subtle differences between platforms, and these nuances can significantly affect your user experience, fees, security, and the variety of crypto assets you can trade.

Let’s dive right in, and we’ll start by ruling out the weak players. First off, steer clear of exchanges that aren’t registered with FINTRAC (Financial Transactions and Reports Analysis Centre of Canada). FINTRAC is like the big brother of Canadian financial regulations. Exchanges that don’t comply with its mandates might expose your crypto investments to risks – risks you can’t afford to take.

So, what separates the best from the rest? It’s a mix of liquidity, security, fees, ease of use, and customer service. Some of these factors may be more important to you than others, depending on your goals. Are you a beginner who just wants to buy Bitcoin and hold it for a few years? Or are you a frequent trader looking for the best margin rates? No matter your needs, we've compiled the top contenders based on a deep dive into user feedback, expert opinions, and key performance metrics.

The Top Pick: Shakepay

If you’re new to crypto or just want an easy-to-use, reliable platform to buy Bitcoin or Ethereum, Shakepay might just be your best bet. It’s simple, secure, and free to use. That’s right – zero fees on deposits and withdrawals, which is quite rare in the crypto world. This Montreal-based platform has been around since 2015 and has built a strong reputation for its straightforward interface and excellent customer support.

But let’s not stop there. Security? They’ve got it covered with 2FA (Two-Factor Authentication), cold storage for the bulk of user assets, and they’re fully licensed by FINTRAC. When it comes to liquidity, Shakepay excels in executing trades quickly, thanks to its partnership with major liquidity providers. For most users who want to get in and out of the market without hassle, this platform does the job.

Other Contenders: Coinsquare and NDAX

Now, while Shakepay dominates for beginners and casual investors, Coinsquare and NDAX offer more advanced features for serious traders.

Coinsquare, one of Canada’s oldest and most established exchanges, offers access to a wider variety of cryptocurrencies beyond Bitcoin and Ethereum. The platform is more suited to intermediate to advanced users, offering features like fiat on-ramps in CAD, margin trading, and staking rewards. Coinsquare is also registered with FINTRAC, ensuring compliance with Canadian regulations.

On the downside, Coinsquare’s fee structure can be a bit complicated. Trading fees start at 0.2%, which might seem high compared to other international exchanges, but it balances this with strong liquidity and fast trade execution.

NDAX (National Digital Asset Exchange) is another strong contender. This Calgary-based platform shines in its user-friendly design and the wide selection of cryptocurrencies it offers. NDAX also supports fiat on-ramps in CAD, making it easy for Canadians to fund their accounts. Their trading fees are quite competitive, starting at 0.2% for takers and 0.1% for makers, and they offer a variety of advanced trading tools. If you're into trading more obscure altcoins, NDAX will likely be your go-to.

For those who are security-conscious, NDAX also goes the extra mile with segregated cold storage, multi-signature wallets, and comprehensive insurance coverage for digital assets. Customer service is solid, with fast response times via email and live chat.

A Quick Look at Fees

If we’re comparing fees, Shakepay is the clear winner with zero fees on deposits and withdrawals, but it has spreads of around 1-1.2% baked into its prices. Coinsquare, on the other hand, has 0.2% trading fees, and NDAX offers a competitive 0.2% taker fee and 0.1% maker fee. Here's a quick table that summarizes this comparison:

ExchangeTrading FeesDeposit FeesWithdrawal FeesCryptos SupportedSecurity Features
Shakepay0% (spread 1-1.2%)$0$02 (BTC, ETH)2FA, Cold Storage
Coinsquare0.2%$0Variable10+2FA, Cold Storage
NDAX0.2% taker, 0.1% maker$0Variable20+2FA, Cold Storage, Insurance

Security Measures – A Deal Breaker?

Let’s talk security, because in the world of crypto, this is non-negotiable. The best exchanges in Canada all prioritize security, but they approach it differently.

Shakepay, Coinsquare, and NDAX all use cold storage, meaning most of their customers’ crypto is stored offline, making it nearly impossible for hackers to access. But Shakepay goes a step further by insuring the funds in their hot wallets, adding another layer of protection for its users.

Coinsquare, meanwhile, uses advanced 2FA, cold storage, and compliance with AML (Anti-Money Laundering) regulations, but its real strength lies in its security audits and penetration testing. This means they regularly test their systems to ensure they’re as secure as possible.

For those who want the ultimate peace of mind, NDAX offers comprehensive insurance coverage, meaning even in the unlikely event of a hack, your funds are protected.

Customer Service: Why It Matters

You might not think about customer service until something goes wrong, but trust me, it matters. This is where Shakepay really shines. Their live chat feature responds within minutes, and their staff is knowledgeable and friendly. Coinsquare and NDAX also offer live chat and email support, but response times can be slower during peak hours. That said, NDAX’s team is particularly helpful when it comes to more technical queries, making it a solid option for advanced traders.

Is Regulation a Factor?

Canadian crypto regulations are relatively strict compared to other countries, but that’s a good thing for you as a user. Exchanges like Shakepay, Coinsquare, and NDAX are registered with FINTRAC and comply with local regulations, meaning your funds are safer compared to unregulated platforms. These exchanges also comply with Know Your Customer (KYC) requirements, so you’ll need to verify your identity before you can trade. While this might feel cumbersome to some, it’s a crucial step to ensure the platform isn’t being used for illegal activities.

Final Verdict

So, what’s the best crypto exchange in Canada? It depends on what you’re looking for. If you’re a beginner who wants a simple and cost-effective way to buy Bitcoin or Ethereum, Shakepay is a no-brainer. Its user-friendly interface, zero fees, and excellent customer service make it the ideal choice for most casual users.

However, if you’re looking for a platform with more advanced trading features, a broader range of cryptos, and competitive fees, Coinsquare or NDAX might be more up your alley. Both offer more robust trading tools, a wider selection of cryptocurrencies, and enhanced security features that will appeal to experienced traders.

At the end of the day, the best exchange is the one that fits your specific needs. Whether you’re holding long-term, trading frequently, or seeking the best security features, Canada’s top exchanges offer a range of options to help you achieve your crypto goals.

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